Buy now,Pay later Wholesale
Prices Direct Free
Samples Nationwide
Delivery
31st of August
Wood Floor Store
We want receiving your new floor to be just as straightforward as choosing it.
From the moment your order is placed with us, our team will help make sure your floor is carefully prepared, protected for transport and delivered as smoothly as possible.
We work with a trusted nationwide delivery partner, and our team is always available if you need an update or have any questions before your delivery arrives.
Clear communication
We know nobody wants to spend the entire day waiting for a delivery, so we’ll keep you informed as much as possible.
For all Dublin deliveries, we’ll contact you the day before to let you know when your floor is due to arrive.
We’ll also give you an estimated delivery time frame, helping you plan your day around your delivery.
For nationwide deliveries, the driver will call approximately 30 minutes before arriving, so you’ll know your delivery is on the way.
You can also contact our team at any stage before delivery and we’ll be happy to provide an update on the progress of your order.
Prepared with care
Before leaving us, every order is carefully prepared for transport.
Your floor is:
This extra protection helps reduce movement during transport and gives your floor added protection from the moment it leaves us until it reaches your property.
Here when needed
Whether you want an update, have an access question or simply want to check something before your floor arrives, our Logistics team is here to help.
Call 01 840 4458 and dial 1 for Logistics.Useful to know
To help everything run smoothly, please make sure:
If there are any unusual access restrictions at your property, we recommend contacting our Logistics team in advance so we can help.
If you need to make any changes to your order before delivery, please email sales@woodfloorstore.ie as soon as possible.
We recommend contacting us promptly, as once an order has been prepared or dispatched, changes may no longer be possible.
We recommend giving your order a quick check when it arrives to make sure you have received the correct products and quantities.
Occasionally, the outside of a floor box may pick up minor marks during transport. This does not necessarily mean the floor inside has been damaged.
If anything doesn’t look right, contact us and we’ll help you.
Taking a few photographs of the packaging and affected area will help our team deal with any issue as quickly as possible.
If nobody is available to receive the order, the delivery may need to be returned to the depot and rearranged.
An additional delivery charge may apply for a second delivery, so we always recommend making sure someone is available during your expected delivery time.
We want you to feel confident placing an order with Wood Floor Store, knowing that from the moment you order to the moment your floor arrives, our team is here to help every step of the way.