Book your delivery with us today!

Service Delivery Details Price
Dublin
Standard Delivery Kerbside Delivery Service €50
WHITEGLOVE DELIVERY Facilitating materials brought in to property. This is not available for apartments or duplex properties. €135
OUTSIDE DUBLIN
Standard Delivery Kerbside Delivery Service Only €65

  • DELIVERY NOTICE

    All customers will receive notice the day before delivery. We operate on two different runs - morning and afternoon. For delivery ETAs, please call us on 01 840 4458. 

  • STANDARD DELIVERY

    Our standard delivery offers a reliable kerbside delivery service. We offer kerbside delivery from Monday to Friday between 8am and 6pm. Orders typically take 2-5 business days to be delivered from the date of purchase. A third-party courier may be responsible for the transit of your goods. For this reason we can request, but cannot guarantee, specific delivery dates/times. 

  • WHITEGLOVE SERVICE

    Our premium whiteglove service operates in Dublin areas only, enabling customers to have a streamlined, fictionless experience from start to finish. Your order will be brought inside by one of our team members. No heavy lifting required!

DELIVERY NOTICE

All customers will receive notice the day before delivery. We operate on two different runs - morning and afternoon. For delivery ETAs, please call us on 01 840 4458. 

STANDARD DELIVERY

Our standard delivery offers a reliable kerbside delivery service. We offer kerbside delivery from Monday to Friday between 8am and 6pm. Orders typically take 2-5 business days to be delivered from the date of purchase. A third-party courier may be responsible for the transit of your goods. For this reason we can request, but cannot guarantee, specific delivery dates/times. 

WHITEGLOVE SERVICE

Our premium whiteglove service operates in Dublin areas only, enabling customers to have a streamlined, fictionless experience from start to finish. Your order will be brought inside by one of our team members. No heavy lifting required!

DELIVERY DAY

To help ensure a smooth process, we kindly ask that you make some small preparations in advance. We use a third-party delivery company for some of our orders. For this reason, we can request, but cannot guarantee, specific delivery dates and times. This is especially relevant to our kerbside option. To help you, we have prepared some helpful tips below: 

Access Requirements

Could a fire engine fit in your driveway or outside your house easily? If yes, our kerbside delivery option is suitable. If not, please let us know in the notes on checkout or call us on 01 840 4458 to update us. We can make alternative arrangements in these cases.

Availability

We do our best to give you as much notice as possible about your delivery date and timeframe. Please ensure that someone will be available to receive your delivery. If nobody is present at the time of arrival, a redelivery charge may apply. 

Check on arrival

Once your materials arrive, please check all products to ensure you have the correct and in good condition. If you notice anything unusual, please contact us as soon as possible at sales@woodfloorstore.ie or call us on 01 840 4458. Any reported damage or items missing must be reported within 2 business days as we must abide by our courier's terms and conditions in these cases. 

6 monthsFREE STORAGE

  • Secure storage
  • Climate controlled
  • Flexible delivery

We know how stressful it can be whether you’re moving in to a new home, renovating or building from scratch.

Frequently Asked Questions

Depending on the materials ordered and the quantity of each product on your order, these will be delivered on a wrapped pallet or carefully wrapped in a protective layer. Our delivery services operate between 8am and 6pm Monday to Friday. Someone must be home to receive and sign for delivery.

This depends on the level of access at your property and the type of delivery service you select. Typically for kerbside deliveries will be left as close to the property as possible. Whiteglove deliveries will be brought inside your house. Both depend on the level of access to your property and the safety determined by our team and/or courier. 

We do our best to deliver entire orders in one go. However, this is not always possible and your order may arrive in separate shipments. This is the result of some items being held in separate warehouses. If you have concerns about receiving more than one delivery, please contact us on 01 840 4458 and we will do our best to accommodate you.

No worries, give us a call on 01 840 4458. We will contact you once we have been notified by our courier to rearrange a date with you. Please keep in mind that redelivery charges may apply. 

Although delivery dates can be given, we cannot guarantee any specific delivery date. Our text to you will outline the date and timeframe of your delivery. Deliveries may be delayed due to circumstances out of our control such as issues with our courier, weather conditions or inaccessible roads/driveways. 

We carefully check each order before dispatch for any issues with quantity or damage. In the case your order gets damaged in transit, don't worry. You may accept the delivery and contact us with images by email or refuse delivery and call us on 01 840 4458.

We double check every order before it leaves our warehouse. In the case you do receive the incorrect items, please do not accept the delivery. Let the driver know and contact us as soon as possible. If you have already accepted the order by mistake, please send us a photo of what you received and our team will work to sort it out for you quickly.

Your Rights

This policy does not affect your statutory rights. You are entitled to remedies where goods are faulty, not as described, or not fit for purpose under the Consumer Rights Act 2022.