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FAQs
We've compiled some questions we hope help you in your flooring journey!
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General Questions
It can be "floated" on underlay or "glued down." Glue-down is recommended for a premium feel and better heat transfer with underfloor heating. We exclusively recommend glue-down for the engineered herringbone floors.
We recommend doing all painting, fitting kitchens, built-in furniture etc first and do the floor as your last finishing step before furniture is brought in. Think of your floor like the first piece of furniture brought in to your space!
Yes we provide fitting in Dublin, Meath, Kildare, and Wicklow. If you are curious about fitting costs, please get in touch with us at 01 840 4458 or via email at sales@woodfloorstore.ie
It depends on the pattern you're interested in. We recommend an additional 5-7% for straight planks and an additional 10-15% for herringbones. These figures depend on your room shape and/or your level of experience.
Generally, one pack of flooring covers the risers for 10 standard steps, but you must also count the number of threads (usually one per step).
Choosing Your Floor
The main difference is thickness and feel. An 8mm laminate floor is more budget-friendly and is usually recommended for upstairs or lower traffic areas.A 12mm laminate floor is thicker, feels more solid underfoot, reduces noise, and is better suited for busy areas.In simple terms, 8mm is standard, while 12mm is stronger and more premium.
Engineered wood has a real hardwood top layer bonded to a plywood or HDF core. This makes it much more stable and less likely to warp or gap than solid wood.
SPC (Stone and PVC Composite) flooring is comprised of stone and a vinyl material.
Yes, we highly recommend seeing the floor in your own home’s lighting. Samples can be ordered through our website on the respective product pages.
AC (Abrasion Class) ratings measure durability in relation to laminate and SPC flooring. AC4 is standard for homes, while AC5 is commercial-grade or heavy-domestic, perfect for high-traffic hallways and pet owners
Deliveries & Returns
Our haulage trucks are large. If your property has narrow lanes or restricted access, please let us know in the "delivery notes" at checkout so we can coordinate.
Under our policy, returns of more than 10% of the original order value may incur a 25% restocking fee. Returns must be in full, unopened boxes and within 30 days.
Standard kerbside delivery is typically €55 for Dublin addresses and €65 for the rest of the Republic of Ireland. Prices vary based on the service available in your area. For example, in Dublin we offer a Whiteglove service which is €135 - €180.
You can call our office on 01 840 4458 on the morning of your scheduled delivery for a rough estimated time of arrival.
Yes. Because standard deliveries are "kerbside only," you must have someone present to accept the pallet and move the boxes inside your premises. We do offer a whiteglove service in limited areas. If this is offered in your area, it will be seen upon checkout.
If we didn't get your answer here, you can contact us through our details at the bottom of this page or through the contact form below!
Contact form
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